Shipping & Returns

Returns Policy

Due to health and safety reasons, we are unable to accept returns for change of mind or similar reasons.

Cookie Diet will provide a full refund for an incorrect or defective item.

Cookie Diet reserves the right not to offer an exchange, refund or repair where the item fault is a result of misuse or neglect.

If you need to return an item, please email info@cookiediet.com.au

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.